Reviews for The Arden Overlook

Posted On: 2/16/2021

Larry

Last week I had an issue with my heat and the technician that came out was Larry. He was outstanding. Highly professional in what was obviously brutal conditions due to the extreme cold. His proffesionalism was greatly appreciated and fixed our problem quickly.
By: Robert Hall     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 2/11/2021

Heating

When our heat kept going out,larry the maintenance man kept on it till it got fixed. I appreciate the work he did especially in this cold weather and I have small children so it means a lot he got it done, Bonus was how polite and professional he was. So thanks again larry!
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 2/11/2021

Heating

When our heat kept going out,larry the maintenance man kept on it till it got fixed. I appreciate the work he did especially in this cold weather and I have small children so it means a lot he got it done, Bonus was how polite and professional he was. So thanks again larry!
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 2/4/2021

Maintenance

Thank you to Larry who came and fixed my chirping fire alarm very very quickly! I appreciate it you’re the best!
By: Jennifer Bence     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 1/29/2021

Maintenance Crew

Larry has fixed several problems in my apt. He is professional and very helpful. He will listen to my input on the problem. And he is also friendly. He cares about his job and his performance to get it done.
By: Kathleen Toedt     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 1/28/2021

Maintenance

Thanks a bunch to larry for coming to fix our heater,he got the job done and I appreciate how friendly and courteous he was. Thank you again larry
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 8/19/2020

Things seem to be getting better!!

I've been here 4 years and have seen a lot of people come and go in a short time..residents, office staff, maintenance and even landscapers!! This year we had new owners take over and the office staff is great and have been getting things done and maintenance is getting on top of things. I have also seen some changes for the better around the community. I am in hopes it keeps moving forward. 2020 has been challenging and I haven't agreed with the pool rules due to covid and no guests. But by next summer maybe we'll be back to the norm! Thanks for making changes Valliant I like where I live.
By: Leisa Gilliland     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 6/25/2020

Living at ashford

Maintenance is awesome
By: Shelly Mccarroll     Verified Resident
Source: Property Site Read Property Manager's Response

Hi Shelly, Thank you so much for taking the time to leave us a review. We work hard to meet our residents' expectations, and are happy to have hit that mark!- The Ashford Overlook Team

Posted On: 6/16/2020

Awesome

Great job to the staff they are on top of it.
By: Molly Bennett     Verified Resident
Source: Property Site Read Property Manager's Response

Hi Molly, On behalf of myself and the team, we are so happy that you are enjoying your experience with us at Ashford Overlook. It has been a pleasure serving you and we look forward to providing you with more great service in the future! Best regards, The Ashford Overlook Team

Posted On: 6/6/2020

Review

Decent
By: Trent Lewelling     Verified Resident
Source: Property Site Read Property Manager's Response

Hi Trent, Thank you so much for taking the time to leave us a review. We are happy to see you are enjoying your time at Ashford Overlook. We hope you and your family are staying safe during these difficult times. Best Regards, The Ashford Overlook Team

Posted On: 1/21/2020

Maintenance and Overall service

Again, the maintenance service was outstanding with the repairs. Zac had our repairs taking care of, in record time. We appreciate all that's been done for us in the 2 years that we've been here.
By: Mary Townsley     Verified Resident
Source: Property Site Read Property Manager's Response

Hi Trent, Thank you so much for taking the time to leave us a review. We are happy to see you are enjoying your time at Ashford Overlook. We hope you and your family are staying safe during these difficult times. Best Regards, The Ashford Overlook Team

Overall Rating

4.5 out of 5 stars

Ratings By Category

Maintenance
4.5 out of 5 stars
Parking
4 out of 5 stars
Amenities
4.5 out of 5 stars
Staff
4.5 out of 5 stars
Value
4.5 out of 5 stars
Location
4.5 out of 5 stars
Noise
3.5 out of 5 stars